25 Jun 2025

šŸ„OPM Seeks Comments on CAHPS Enrollee Survey Renewal

Submission for Review: Renewal of an Existing Information Collection, CAHPS Enrollee Survey; OMB Control No. 3206-0274

Summary

Healthcare and Insurance, Office of Personnel Management (OPM) offers the general public and other federal agencies the opportunity to comment on the administration of the Consumer Assessment of Healthcare Providers and Systems (CAHPS[supreg]) survey for the Federal Employees Health Benefits (FEHB) and the Postal Service Health Benefits (PSHB) Programs. CAHPS[supreg] surveys ask consumers and patients to report on and evaluate their experiences with health care. These surveys cover topics that are important to consumers and focus on aspects of quality that consumers are best qualified to assess, such as the communication skills of providers and ease of access to health care services.

Agencies

  • Personnel Management Office

Business Impact ?

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The content discusses a notice related to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, which evaluates healthcare services for the Federal Employees Health Benefits program. This could indirectly affect businesses providing healthcare services due to shared performance metrics and regulatory compliance requirements impacting service charges and performance adjustments.

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