📋OPM's Generic Clearance for Feedback on Agency Service Delivery
Submission for Review: Generic Clearance for Collection of Feedback on Agency Service Delivery
Summary
The Office of Personnel Management (OPM) offers the general public and other Federal agencies the opportunity to comment on a proposed collection of information by the Agency. This process is conducted in accordance with agency regulations and is part of OPM's effort to streamline the process to collect feedback from the public to support ongoing customer experience improvement efforts. OPM will seek feedback from users or possible users of OPM's various customer services.
Agencies
- Personnel Management Office
Business Impact
$$ - Med
The notice involves a request for public feedback on agency services, which may affect compliance requirements and has implications for consumer experience, impacting business owners and executives who interact with OPM's services. Stakeholder feedback can drive improvements impacting overall service efficacy.