7 Apr 2025
📊GSA Seeks Comments on Improving Customer Experience Regulations
Submission for OMB Review; Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)
Summary
The General Services Administration (GSA) has under OMB review the following proposed Information Collection Request "Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)" for approval under the Paperwork Reduction Act (PRA).
Agencies
- General Services Administration
Business Impact
$$ - Med
The GSA seeks public feedback through an information collection request aimed at improving customer experience. This may affect businesses by altering the compliance landscape and identifying trends that could influence service delivery improvements.