22 May 2025

📊NOAA Requests Public Comment for Customer Satisfaction Surveys

Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Comment Request; Generic Clearance for NWS Customer Satisfaction and Feedback

Summary ?

The Department of Commerce, through NOAA, is seeking public comments to gather customer feedback regarding its services and products. This information collection aims to enhance service quality in line with current administrative priorities and executive orders by revising survey questions. The initiative facilitates improved understanding of customer satisfaction and informs future service modifications.

Agencies

  • Commerce Department
  • National Oceanic and Atmospheric Administration

Business Impact ?

$$ - Med

This regulation includes a collection of customer feedback related to NOAA services and products. It highlights the importance of public input for assessing and improving services, which can directly impact business operations for those relying on NOAA data. Businesses can utilize insights gained from consumer trends and preferences indicated through these surveys.

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